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shady M

1 reviews | Active since Sept 2015

28 Sept 2015, 09:06

Billed for something that i dont have

Joined telkom by getting a contract for internet doggle. after the contract period i upgraded to a Samsung tablet. then i was offered another contract but i later on rejected it. They started billing me for it and i complained and nothing was done about it. <br> Now they tarnished my name by putting me on credit berue. cant get any accounts anymore. recently they debted my account R14 700.00 and i have to pay bank charges. the first contract i contacted it without skipping any payment. i wanna continue with my old contract but i cant because they even blocked the services even the hardware is blocked too.

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Replies (1)
Telkom
Telkom's reply28 Sept 2015, 14:25
Official
Hello mshadys,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM149848.

We apologise for any inconvenience caused.

Kind Regards,
Zulfah
Telkom Social Media Team