1 reviews | Active since Mar 2010
BILLED FOR SERVICES TELKOM CANNOT OFFER
Cold canvassed by Telkom for OPticFibre. Accepted contract which includes 40mbs fibre line and 100GB data<br> and softcap data and 100GB free night surfer. Telkom came to install only to discover the OPTICFIBRE has not <br> been installed in our neighbourhood, now Telkom are billing me R 460.53 for May and June for 100GB Softcap<br> which was not ordered in isolation but forms part of the package they cannot deliver on because OPTIC Fibre<br> installation to the area is incomplete. Absolute joke and a text book case of how not to operate.<br> I require these charges to be reversed. Please only bill when you can provide the service and once installed not before, i really don't care whether your sales agents don't earn commission until then... this is one giant CON.
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently investigating the issue and we will revert back to you with feedback.
Your Social Media reference number is SM111450.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Spocial Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently investigating the issue and we will revert back to you with feedback.
Your Social Media reference number is SM111450.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Spocial Media Team
***