SS
Sonet S

1 reviews | Active since Mar 2013

22 Feb 2015, 20:48

Billed for services not recieved

Have lodged several complaints since October 2014. I have phoned customer services and they said matter will be sorted but it still has not. I have even gone into branch and matter is still not sorted out. Please can I be contacted by na competent member of Telkom that can sort this matter out. Mr Frank Mkwa**** and Tebogo Mongale said that they will assist but I have not received any feedback.

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Replies (1)
Telkom
Telkom's reply23 Feb 2015, 07:45
Official
Hello Swartsonet,

We thank you for your concern raised and we assure you that an investigation into the incident is currently underway. Case number is SM77327.

Regards,
Wesley Arendse
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