SM
Sibusiso M
1 reviews | Active since Mar 2009
13 May 2015, 14:22
Billed for Service NOT rendered
At the beggining of April 2015 I had app**** for an ADSL line & a week later cancelled the installtion (prior to this being installed) **scheduled for 5th May 2015 as I will be relocating & didn't find a need to continue with the contract.<br> <br> To my dismay, Telkom has billed me for SoftCap (10GB) TIN*** which I did not even get/ utilise.<br> <br> Can somebody please sort out this mess as your \friendly"call centre is unable to resolve.<br> <br> """
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
13 May 2015, 18:26Hello mrman,
We do apologise for the experience.
Be assured that our team will investigate the issue you experiencing, and feedback too you the soonest.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do apologise for the experience.
Be assured that our team will investigate the issue you experiencing, and feedback too you the soonest.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Telkom's reply13 May 2015, 18:26
Official
Hello mrman,
We do apologise for the experience.
Be assured that our team will investigate the issue you experiencing, and feedback too you the soonest.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do apologise for the experience.
Be assured that our team will investigate the issue you experiencing, and feedback too you the soonest.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team