1 reviews | Active since May 2017
Billed for old number
Can you please assist, we app**** for a outdoor transfer last year, the line was moved +- 11 November 2017, since the transfer was done we have been paying for 2 lines since our old line was only suspended by Telkom 10 January 2018.
Steph**** Johannes Gouws ID: 650 ********** 082 Old tel nr: ********** 831 New tel nr: ********** 619 TIN ********** Account nr: ********** 55
Can you please assist, will we receive a credit for this?
Good day Nolene1970,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day Nolene1970,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,