CA
Charmaine A

1 reviews | Active since Dec 2015

14 Dec 2015, 14:54

Billed for non existent services - phone sudpended

I app**** for an Adsl line in July. Weeks to months later received nothing so I cancelled it. Then I receive bills for \this Adsl"that does NOT exist. Made several calls to which told they are aware and are attending to the matter. Come December 6 months down my telephone line gets suspended!!!! When I call today 14/12/15 I'm told an incorrect code was logged hence account suspended!!!! I'm told dispute was re- lodged and I must be patient!!!! I have no more patience after 6 months and I'm now phone less! Really Telkom!!!!???!!!'. Stop being huge sponsors and making so many baby adverti*****ts and start sortiing out out problems. """

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Replies (1)
Telkom
Telkom's reply14 Dec 2015, 16:15
Official
Hello Ashcharm,

Thank you for making contact with us.

Please be advised that this matter has been sent to our Collections team to assist with restoring your service and feedback will be provided.

Your reference number:SM178215

We sincerely apologise for the inconvenience.

Kind regards
Lindani
Telkom Social Media