1 reviews | Active since May 2014
Billed for no service rendered
Hello All<br> <br> I am glad to see so many people have complaints against Telkom. Myself, well I have grown tired of Telkom since the beginning of the year. If I had the power I would rather bestow more telecommunication companies to provide infrastructure services to South Africa instead of relying solely on one provider. They seem to have the notion that they can do anything. Well, I will be taking out a lawsuit soon against telkom if my account is not settled. <br> <br> I have struggled to close my account with Telkom since March 2015, yet Telkom billed me for service not rendered for March and then after that they billed me till June after giving them instructions to close my account and provide me with the final invoice with the correct amount on it. Offcourse they provided me with incorrect invoice with incorrect amount. I have obtained more than 15 reference numbers from them. Guess, what Telkom sent my name to NuDebt without even consulting with me in terms of the final payment i needed to make and after countless email communication which I received no response to from Telkom. <br> <br> I am growing impatient and will be addressing this seriously.
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176005
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176005
Regards
Narriman
Telkom Social Media Team
