Billed for no service

Item: Telkom
Rating: 2
Author: Anthea M

App**** for WiFi to be installed at my home. A Telkom sub contractor came to check my home line. Said its OK. Told me to call a no for WiFi to be activated. After many attempts with our laptop we gave up. I reported it both telephonically & personally. No one bothered to get back to me .we never had WiFi ever. But we are billed monthly for a service never provided.

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Replies (1)

Telkom's replyOfficial

26 Feb 2016, 19:21

Hello Anthea1505,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Telkom's reply26 Feb 2016, 19:21

Official