AS
Andrew S

1 reviews | Active since Dec 2014

30 Mar 2015, 11:43

Billed for no service ?

My adsl line was down for 2.5 months, I cancelled the account because of no service and I'm still getting invoices for march?<br> Please explain.<br> This is very frustrating, Telkom cant provide a service they market, now I'm spending R2000 a month for connectivity not to deal with Telkom.<br> Telkom please resolve this and get out of my life forever,please remove from all your mailing lists.<br> <br> I'm only available on mail and sms

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Replies (1)
Telkom
Telkom's reply30 Mar 2015, 14:02
Official
Hello kaptynsardyn,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM100005.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team
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