1 reviews | Active since Mar 2015
Billed for NO SERVICE
<p>I have moved my residence on 28 May 2017. I emailed ********** on 5 May 2017 to cancel my services, and I would reapply once I have settled in. I followed up on 29 May 2017, and advised by Micayla that my service will be cancelled on 5 June, as its 30 days. She then advised me to "transfer services" of which i agreed. Ref ********** 96a. On 5 June I followed up and was told that my services are still active at my previous residence! I reported to Hellopeter and get a call from ********** 110 on 6 June 2017, the consulted then "suspended" the services. Now i see my online profile that there is a bill of R381! Had this been cancelled on 5 June, I would not be liable!!! Notice was given. Micayla had no business to persuade me to transfer, when I wanted to CANCEL!!! Telkom must not rob people of their hard earned money. </p>
