Billed for no service!

Hi, see below. This is an e-mail I sent to service cancellation.<br> <br> Hi There<br> <br> I wish to cancel the below service that I am paying for and not receiving. Below is a description of the events:<br> <br> 2015/11/20: Bid approved. Telkom later called and I confirmed that I was requesting the service.<br> <br> 2015/12/18: Equipment sent by courier to my office (which was closed). No one from the courier company called me to find out the alternate address to deliver to. Waybill *** (Courier It).<br> <br> 2016/01/05: Antenna was returned to Telkom. (Waybill ***5).<br> <br> 2016/01/31: Numerous calls to Telkom and no one could tell me what was going on. No antenna still and Telkom keep telling me they will follow up and I don't hear anything. MEANWHILE MY ACCOUNT CONTINUES TO BE DEBITED.<br> <br> 2016/02/01: Complained on Hello Peter and still nothing. Ref SM194857.<br> <br> 2016/02/09: Numerous posts and complaints to the Telkom facebook page. Same story; \we will follow up and keep you posted.\"<br> <br> 2016/02/29: My service cancellation. I will rather take out a data service with Vodacom or Cell C. I am also going to cancel my fixed line. I want nothing to do with Telkom.<br> <br> Please refund me what I have paid."