Billed for landline that has been inactive for almost a year!!

<p>A fault with our landline was reported early January 2016 as we could not make or receive calls. Despite confirmation that the fauld would be resolved ASAP there was no feedback from Telkom. I called again on 18/04/2016 (Ref 900CRC180416 and once again was advised that the fauld will be resolved. Numerous follow up were made with Telkom and on 7/05/2016 I received an sms confirming that the error was resolved. I had to call Telkom again and report that the error was not resolved as no one came to resolve the problem. Sometime in June eventually I received a call from a techinician who advised that the landline cannot be restored as cables were ******. I was advised that the cables are no longer replaced and that I can apply for a cordless phone with a new number by going to a Telkom store. Furthermore, if I dont want a new line I dont have to do anything as the line was inactive. I am now recently receiving sms confirming that I owe Telkom more than R2000.00. I dont understand what I am being charged for an efforts to get clarity from Telkom have been futile so far.</p>