HP
Hillary P

1 reviews | Active since Sept 2017

22 Aug 2018, 17:23

Billed for internet usage without having a landline or ADSL.

On March 2017 I cancelled my landline and ADSL with Telkom due to poor service. To date i still receive invoices for internet usage. Despite numerous phone calls, visits to local Telkom offices ( where e mails were sent on my behalf) we have now been handed over to debt collectors. Not sure what else to do!!!!!!!!!!!!!!!!!!!!!!!! When you create a dispute they supply you a reference no via sms then when you follow up they say there is no such no and they create a new dispute no. Frustrating is not even a word to describe it.

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Replies (1)
HP
Hillary P's update03 Sept 2018, 14:06
Reviewer Update
Hello Bradley it is now the 3rd September and i have received yet another account from Telkom. No one has contacted me re: my query.