Billed for device/service I don't have

<p>Good day, This contract was taken out in JUNE and 2 days after that I returned the device unopened and cancelled the contract in store (Tygervalley). I have since been billed every month for 5 MONTHS and still my cancellation has not been attended to and my money has not been refunded. After NUMEROUS calls to the call center and them "escalating" my query with NO action yet, I will be reporting this to ICASA because Telkom are ******* for taking my money when I do not have that service with you NOR do I have your device anymore either!</p>