JJ
Johan J
1 reviews | Active since Feb 2015
06 Feb 2015, 14:29
Billed for cellphone cancelled in Okt 2013
On 1 Okt 2013 I cancelled a cellphone contract that was not used anymore. A week ago I received a sms from a debt collecting company. I have sent them the cancellation app and the scanned and e mailed confirmation cover sheet. Sent it to telkom as well.
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Telkom's replyOfficial
09 Feb 2015, 15:56Hello johandj64,
Thank you for making contact with us.
As per our telephonic conversation, please send the cancellation documents to ***.
Your reference number is SM87155.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for making contact with us.
As per our telephonic conversation, please send the cancellation documents to ***.
Your reference number is SM87155.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Telkom's reply09 Feb 2015, 15:56
Official
Hello johandj64,
Thank you for making contact with us.
As per our telephonic conversation, please send the cancellation documents to ***.
Your reference number is SM87155.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for making contact with us.
As per our telephonic conversation, please send the cancellation documents to ***.
Your reference number is SM87155.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team