Billed for cancelled lines

Good Day<br> <br> Since end of last year we have been trying to cancel some of our lines, quite a lot of them, only to find out in January that it is still not cancelled, we sent another cancellation enquiry to [Email Removed]<br> <br> We got billed for the same lines in February as well as March. I phoned numerous times asking why we are getting billed for lines that is cancelled. NO ONE understood what I was asking, they kept switching me from billing to cancellation and vice versa, each time I ask them the same thing.<br> <br> In middel March I sent another cancellation asking to cancel every line except for one which is our main telephone line, I even cancelled the supreme call. I phoned on April 11th asking on the cancellations and why we are getting billed each month. Th lady said she can see there is a cancellation in progress from January which is still not completed, she tried completing it from her side, she said it is completed, and I asked that they backdate it and credit us, she put me through to billing, and since then I couldn't get hold of anyone at telkom.<br> <br> We don't know what to do anymore.<br> <br> Please assist us.<br> <br> Kind regards<br> Wired.Tech<br> Thinus van der Merwe