NB
Nishal B
1 reviews | Active since Dec 2020
04 Jan 2021, 19:59
Billed for Canceled bills
I'm still waiting for response on case number ***1 since 23 December 2020 at 9:47am sms was received regarding billing.
On top of that received a bill today for number *** which was canceled last month but I'm still receiving a bill for January 2021.
Who can I take this up with from telkom as I don't receive any feedback and still getting billed. I need someone from management to speak to ASAP. THIS IS VERY POOR SERVICE
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Nishal B's updateReviewer Update
05 Jan 2021, 10:38I called in today and spoke to consultant name Nomthandazo Ruda who told me to contact sales to resolve issue, it took her 20 minutes to check and still did not know what is going on.
She gave me a so called supervisor email ***.
I did send an email stating the issues.
The invoice I have states promo but I was billed for installation and the amount R1836.50 which I need a refund.
I canceled the contract on number *** in December which I received a bill for January usage.
Can someone sort this Out!!!
She gave me a so called supervisor email ***.
I did send an email stating the issues.
The invoice I have states promo but I was billed for installation and the amount R1836.50 which I need a refund.
I canceled the contract on number *** in December which I received a bill for January usage.
Can someone sort this Out!!!
NB
Nishal B's update05 Jan 2021, 10:38
Reviewer Update
I called in today and spoke to consultant name Nomthandazo Ruda who told me to contact sales to resolve issue, it took her 20 minutes to check and still did not know what is going on.
She gave me a so called supervisor email ***.
I did send an email stating the issues.
The invoice I have states promo but I was billed for installation and the amount R1836.50 which I need a refund.
I canceled the contract on number *** in December which I received a bill for January usage.
Can someone sort this Out!!!
She gave me a so called supervisor email ***.
I did send an email stating the issues.
The invoice I have states promo but I was billed for installation and the amount R1836.50 which I need a refund.
I canceled the contract on number *** in December which I received a bill for January usage.
Can someone sort this Out!!!