JS
JA S
1 reviews | Active since Jan 2011
29 Dec 2015, 10:59
Billed for both fibre and ADSL
Hi app**** for a fibre and line and it took months and quite a bit of expense from my side to get it installed. Eventually at the end of October the line was installed. I app**** for an internet only fibre line (no voice) but my adsl and phone line still has not been disconnected (after various requests, calls and emails to Telkom). So I am being double billed and I cannot get Telkom to credit and discontinue to phone / adsl account and only bill me the fibre.<br> <br> TELKOM - please credit my account for the double billing for November and December.
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
29 Dec 2015, 13:06Hello schoom,
Thank you for contacting us.
We will escalate your query to our fixed line team to investigate this matter further.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
We will escalate your query to our fixed line team to investigate this matter further.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Telkom's reply29 Dec 2015, 13:06
Official
Hello schoom,
Thank you for contacting us.
We will escalate your query to our fixed line team to investigate this matter further.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
We will escalate your query to our fixed line team to investigate this matter further.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
