CM
CHARLES M

1 reviews | Active since Mar 2013

15 Jul 2016, 12:28

Billed for a suspended account(Acc No:***/Invoice No:607C***9)

<p>My account was suspended on the 21 June 2016 and I can no longer use the services on both my land lines( ********** 280/ ********** 269). However I was suprised to receive an invoice for the period 12 July 2016-11 August 2016 for R968 for both lines even though my account is currently suspended and I have not been able to use the services on both lines. Thus I want to dispute this amount as I do not know what Telkom is billing me for as I never had access to both line since the 26 June 2016. I cannot pay for something I never used or cannot use currently. Thus is unfair business practice and I am not going to pay the amount for the specific period otherwise I will cancel both my lines. Your assistance will be greatly appreciated.</p>

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