BILLED FOR A SERVICE I DID NOT RECEIVE

I moved home on 15 September 2017. In October, i app**** for my TELKOM line (with internet) to be moved to my new location. When this did not happen, i called again to be told that i had money outstanding - despite having been disconnected and having not received a bill although had provided new address for transfer of line.

So, i paid the R1,700 at the beginning of January 2018. Have just called again (my cell bill is through the roof as i get online via personal hotspot).

Told i now owe a further R666 - for disconnection! At the incorrect address!!!!

They have now logged a billing dispute - will not hold my breath for that to happen!!

As soon as options are available, i will move my account to a different service provider even if it costs me more!! I can no longer stomach dealing with this level of incompetence.

What a disgrace!