billed for a deal I cancelled

Item: Telkom
Rating: 2
Author: Sibongile N

I app**** for a notebook deal and cancelled it at maponya mall. I later went to apply for a data deal at Southgate mall which I didn't cancel. The company put a debit order against my bank account for the cancelled deal.

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Replies (1)

Telkom's replyOfficial

19 Feb 2015, 18:16

Hello snembambula@,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Billing Department and feedback will follow.
Your reference number is SM90692

We apologise for any inconvenience caused.

Regards,
Zandiswa Gunu
Telkom Social Media

Telkom's reply19 Feb 2015, 18:16

Official