1 reviews | Active since Aug 2012
Billed for a cancelled account
I cancelled my account with Telkom at the end of June since I moved to a new house. My new house mate requested an adsl line at our new place to be activated at the start of July in his name.<br> <br> I did not receive any bills for June, July or August, but suddenly I am getting bills for September and October. After receiving the bill for September I already let them know that they're doing something wrong, but I was still sent another bill for October.<br> <br> The line at our new place (on my friend's name) has still not been activated. We're now in the middle of October (almost 4 months later).<br> <br> I will not pay for a deactivated line at a house that I'm not living in. You will clear that account.<br> I expect to have internet at my new place before the end of October. This should have been done at the start of July already.<br>
Thank you for your post.
please be advised that your query is being attended to and feedback will follow.
your Reference number:SM155214
We apologise for this inconvenience.
Regards,
Launa
Telkom social Media Team
Thank you for your post.
please be advised that your query is being attended to and feedback will follow.
your Reference number:SM155214
We apologise for this inconvenience.
Regards,
Launa
Telkom social Media Team
