Billed extra - 3 Months - No feedback at all. Pathetic.

I cancelled a phone and internet line in August, and it was cancelled as planned, services ceased to work, on the date given by Telkom.

I then got billed for the cancelled service, and logged a dispute in September. To date i have not received any feedback, no credit on my account, nothing. I have escalated the matter more than 3 times now. Its been 3 months.

Every month im paying extra because Telkom cannot do a simple credit on my invoice. The service is pathetic.

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