Billed Despite Cancelling Account

I cancelled my account (***) with Telkom on 23 September 2015. <br> <br> After sending all the required forms to Telkom to [Email Removed] I followed up and was told that I would still be billed for October but from there on, the account would be cancelled and I would no longer be billed.<br> <br> On 6 November 2015 I received a new bill for the cancelled account (***) stating that I need to pay by the 26th. <br> <br> As I have paid all my bills to date and had cancelled the account I do not see how it is that I am being billing yet again? This is completely unacceptable as I have followed all the procedures and played according to Telkom's rules only to be slapped in the face with a fresh bill.<br> <br> This must be resolved as a matter of urgency as I have no intention of paying a bill for an account that officially should no longer exist.