ER
Erik R
1 reviews | Active since May 2015
07 May 2015, 06:55
Billed but no line installed
Asked for an ADSL line to be installed, in March already. been calling call centre to find out on progress, response is : Application still at Networking department. No line has been installed, but received a bill for services rendered. How absurd is that? Catch a wakeup Telkom.
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Telkom's replyOfficial
07 May 2015, 08:39Hello zenex,
We are sincerely sorry to hear that & apologize for the inconvenience caused.
Your query is attended to & forwarded to our Billing Department for further assistance . Feedback will follow.
Your social media reference number is SM109039.
Kind regards
William Letwaba
Social Media Team
We are sincerely sorry to hear that & apologize for the inconvenience caused.
Your query is attended to & forwarded to our Billing Department for further assistance . Feedback will follow.
Your social media reference number is SM109039.
Kind regards
William Letwaba
Social Media Team
Telkom's reply07 May 2015, 08:39
Official
Hello zenex,
We are sincerely sorry to hear that & apologize for the inconvenience caused.
Your query is attended to & forwarded to our Billing Department for further assistance . Feedback will follow.
Your social media reference number is SM109039.
Kind regards
William Letwaba
Social Media Team
We are sincerely sorry to hear that & apologize for the inconvenience caused.
Your query is attended to & forwarded to our Billing Department for further assistance . Feedback will follow.
Your social media reference number is SM109039.
Kind regards
William Letwaba
Social Media Team