Billed almost double for 6 months - No response

Took up the LTE 50GB special in June 2015 @ R699 p/m<br> <br> - Received the first bill and queried the amount (R1139.47), I was advised that it was pro rata so I said fair enough and left it.<br> <br> - Received the second biil (same amount as above), queried it and the person had no idea why it was that amount. she said she would escalate it and gave me a reference number: ***2. she said it would take up to 3 weeks for them to get back to me.<br> <br> - In late October / November I called in again to follow up as i had not got any feedback. I was told that the case had been closed without reason. I resorted to contacting the Telkom Rep on [URL Removed] dealt with the chap by the name of Charl. He opened up another case for me, ref number:***0 and said he would get back to me.<br> <br> - Since then Charl and I have exchanged messages and he advised that he is still awaiting feedback from the relevant departments.<br> <br> - I sent Charl the last message on Tues 12-01-2016 and got no reply since.<br> <br> Today i called the call center again to follow up and was pushed from Telkom Crime line to Head office etc with no one able to assist.<br> <br> Please can someone cancel this product! I will not be liable for any penalties