AB
ANDRIES B

1 reviews | Active since May 2015

16 Mar 2016, 10:34

billed after contract was cancelled

WE HAD A CONTRACT WITH TELKOM/8TA , CONTRACT WAS CANCELD AND AFTER THE 24 MONTHS THEY STILL BILLED US FOR DATA . BEEN PHONING AND SENDING MAILS FOR 3 WEEKS AND NO FEEDBACK <br> IS IT LEGAL TO BILL CUSTOMER AFTER CONTRACT WAS CANCELED ( 2 MONTHS LATER ) AND THEY ALSO BLACKLISTED US FOR NOT PAYING THE BILL ? AFTER MAILS AND ALL MAYBE TO GET LEGAL ADVISE WILL SORT THIS OUT ! I WILL NEVER TELL PEOPLE TO GO TO TELKOM OR REVERE THEM ! AND I WILL ALSO GO TO THE NEWS PAPERS ! THIS IS NOT LEGAL WHY MUST I PAY FOR A MISTAKE THEY MADE AND IF I NEED TO GET A LOAN FOR ANAYTHING NOW THE BANKS WILL NOT HELP ME BECAUSE THEY BLACKLISTED ME ! I DO HAVE ALL THE FROOF THAT WE CANCELED THE CONTRACT ON 31/08/2015 AND THEY BIILED US IN 31/10/2015<br> WILL TAKE LEGAL STEPS

0
Replies (1)
Telkom
Telkom's reply16 Mar 2016, 11:54
Official
Hello ejdandries,

Thank you for making contact with us and bringing
this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.

***

Regards
Keagan
Telkom Social Media Team