RM
Ruben M
1 reviews | Active since Mar 2014
17 Feb 2016, 11:28
Billed after Cancellation was accepted
Sooo again with Telkom,<br> <br> \We hereby acknowledge receipt of your cancellation request.\"<br> <br> On the 20th of January my Data was cancelled and I had no use for the dsl line as its useless without data,<br> and I only had the Telephone line for the Dsl Line. <br> <br> I'm not paying you for services NOT rendered,<br> I accepted the 20 business day cancellation agreement as it was on the cancellation form,<br> but services not rendered is services not getting paid.<br> <br> Credit my account for all these charges after the End of January.<br> so I can go pay the outstanding amount and get rid of the bad service I have been receiving <br> of late.<br> "
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Replies (1)Telkom's replyOfficial
17 Feb 2016, 11:40Hello Rcmsnake,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM188445
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM188445
Regards
Luleka
Telkom Social Media Team
Telkom's reply17 Feb 2016, 11:40
Official
Hello Rcmsnake,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM188445
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM188445
Regards
Luleka
Telkom Social Media Team
