Billed after cancellation

<p>Sent through cancellation. Had issues with it. Logged a complaint on HelloPeter and got the issue resolved with Telkom. Cancellation confirmed on the 8th of June and Celiwe stated that the cancellation date will be set as 29th May 2016, and any bills after would be zeroed. I got a bill on the 11 June. I mailed Celiwe back to ask if it will be nulled? No response. Called Telkom now, they confirmed an outstanding amount of R189 due today. See correspondence below:</p> <p> </p> <p>Good day Bradley</p> <p> </p> <p>We thank you for your response and your email your request has been processed we will arrange backdate as per cancellation date to the 29th May hence anything from the 30 May we will adjust your bill</p> <p>We do apologies for the delay</p> <p> </p> <p>Regards & Thank You</p> <p>Celiwe</p> <p>Ops Specialist: Social Media</p> <p>Division: Multimedia Channels</p>