Billed 5 times for a single reconnection.

My Telkom line had been suspended, I made a payment on the 3rd of September, Tuesday the next week I called in to find out why it had not yet been reconnected, to which I was advised the payment wasn't reflecting, anticipating this I had already sent proof of payment through. I spoke to a team leader [Email Removed] who was efficient and assisted me through my anger and had my line reconnected that day kudos to her. The billing dept, then bills me 5 times for reconnection, funny thing is I wasn't even advised there would be a reconnection, but fine whatever, I get it. But then you go and **** me 5 times for a single reconnection? Why does every encounter with your company have to involve rage of a thousand dragons, frustration of a thousand virgins, and a feeling of nausea?