Bill Quadrupled, no calls made

<p>Hi,</p> <p> </p> <p>I got a notification of my Telkom bill, to say that it is over 4 times what it usually is. My phone hasn't worked now for the past 3-4 weeks, so I couldn't have made any calls. The website doesn't allow me to see any itemized billing, so I can't see how it got to that. I also should have a limit set, so it shouldn't be able to go that high in the first place. This is for my landline, I don't have any mobile deals.</p> <p> </p> <p>I want to know why this has happened, and I would like to be able to change it so that no calls can be made on my line. It is for adsl only. The call centre has not been able to help, they keep passing my requests on to someone else.</p> <p> </p> <p>Please help sort this issue out.</p> <p> </p> <p>Regards,</p> <p>Ryan</p>