TD
Tracey D

1 reviews | Active since Apr 2011

09 Dec 2015, 12:55

Bill Paid Up

Good Day, <br> <br> I had cancelled my line in May 2015. My bill was re-ajusted for months as it was incorrect. I finally received the correct bill November 4th 2015. It was due on the 26th of November 2015. I paid it up in full on that exact day. I had gone to Telkom, phoned Telkom to confirm that all is fine and settled, even gave them proof of payment. I have been receiving calls and being harassed and threatened with sms's and emails from VVM attorneys since the third week of November 2015?? They say I still owe Telkom to date. I have now gone to extent of asking Telkom for a paid up letter. I have still not received anything. I'm still being harassed with phone calls from VVM. This is so not on! How can you hand someone over before the due date on the the bill? After not getting the bill right for months?<br> Please clear my name on your system and instruct your attorneys to leave me alone!

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Replies (1)
Telkom
Telkom's reply09 Dec 2015, 15:17
Official
Hello traceymell,

Thank you for bring this matter to our attention,

Pleas be advised that that we have send you and email awaiting your response so that we can further assist.

Your Social Media ***

We apologise for any inconvenience caused.

Kind regards
Lindani
Telkom Social Media