CK
Clive K

1 reviews | Active since Mar 2012

11 Aug 2015, 16:01

Bill paid but still no service from Telkom

Stinking service<br> <br> On 3rd August I made a payment for my account at Telkom Shop in Northgate. Themba who assisted me erroneously made the payment to a wrong account, which was for a gentleman standing behind me. He and the Ali , store manager, undertook to ratify the error and have the line/ service reinstated in a matter of an hour. Today is the 11th, and I have again visited the shop to follow up with Ali, he promised to follow up and call and still the payment has not been allocated to my account and my line has not been reinstated!!! No phone call from Ali. <br> <br> I am cancelling this shiy service!!!<br> <br> Clive <br> <br> <br> <br> <br> <br>

0
Replies (1)
Telkom
Telkom's reply11 Aug 2015, 18:38
Official
Hello Clivovo,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM133515.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
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