SW
Simon W
1 reviews | Active since Mar 2015
27 Mar 2015, 14:04
Bill includes costs for TBIS incorrectly
My bill from Telkom reflects a cost for \TBIS"which i understand is Telkom Business. I have a home connection so this is incorrect. The problem is trying to contact Telkom on their help line 10210 - no-one answers. Then when I try an do it vis the web"
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Telkom's replyOfficial
28 Mar 2015, 11:39Hello simonw66,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
Telkom's reply28 Mar 2015, 11:39
Official
Hello simonw66,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team