Bill dispute account overcharged - payment rejection fees

I have been charged a rejection fee on my Telkom account. Twice, once for R 202.70, then again for R 230.88 all in one statement. That is over R430.

I've read some threads on the crazy amount of rejection fees complaints that exist. This is ridiculous.

My debit order didn't bounce. Please resolve this, and transfer fees back into my account.

I will definitely take this further if not resolved.