Bill Dispute

I have complained about their service before and here I am doing it again!

I have a bill dispute running for about 3 -4 weeks now and for the last few days my line has been suspended. Why should my line be cut because your team is taking a month to sort out my query. Disgusting!

Now I am not able to do things I pay you for each month. The moment someone is in an apparent default you block their line. But when you in fault there is a long investigation that takes so long that now you have cut my line.

I will hopefully be reimbursed for this time that I have no contact.

Somehow there is 2 recurring add ons for data on my account firstly and secondly I never add recurring add ons. I always add a once off add on. and again why would I add a 1GB and a 2GB when I can just add a 3GB for R40 less.

Like I said in my previous complaint I am leaving the first chance I get!! Very disappointed!!