aM
ayanda M

1 reviews | Active since Jul 2018

27 Jul 2018, 13:29

bill

so i was charged 918.34 for a new phone a guy called lerato at the telkom branch in johannesburg main did not explain the fine print of the cost and only told me about 650 that was going to go off now i call the call center on 180 and i sat for an hour on the phone with a guy called Hloni who then sent me back to the store i wil not pay the full amount i will pay what was given and what i signed up for

0
Replies (2)
Telkom
Telkom's reply29 Jul 2018, 08:26
Official

Good morning Ayanda

Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.
Kind regards

Jawaad

Telkom Social Media Team

Best regards,

aM
ayanda M's update17 Aug 2018, 10:20
Reviewer Update
my phone has been suspended because of this matter i am phoneless as we speak because of the service i have been getting i left my phone at the store and i want no business with you guys