BB
Bianca B
1 reviews | Active since Feb 2015
15 Apr 2015, 11:32
Biling unfairly
In Feb 2015 I cancelled my Telkom account because they were taking to long with the wifi installation. They informed me only a months notice is applicable. Im still being charged and yesterday I got my invoice for may???? Ive been trying your callcenter 5 times a day and I cant get through. Can someone from Telkom accounts please contact me ASAP??? Otherwise im going to start reverseing debit orders
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Telkom's replyOfficial
15 Apr 2015, 17:44Hello Bbokelmann,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***
Telkom's reply15 Apr 2015, 17:44
Official
Hello Bbokelmann,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***