KB
Kevin B
1 reviews | Active since Mar 2014
18 Sept 2018, 17:50
Biggest Mistake Ever
Both Telkom stores in Greenstone Mall have absolutely no idea of what customer service is no do they know what the word professionalism means and I made the biggest mistake of my life ever supporting them and their consultants like to challenge clients I am seriously considering leaving the Telkom network and never looking back, I am sorry to say it but if I ever set foot in a Telkom store ever again it will be far too soon. Why should I support such service providers, I have no idea #Telkom must fall.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
29 Sept 2018, 12:33Good day bestmedics25
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Telkom's reply29 Sept 2018, 12:33
Official
Good day bestmedics25
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,