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FARHAAN B
1 reviews | Active since Dec 2013
25 Feb 2015, 12:27
BIG UGLY MESS MADE WITH MY ACCOUNT
I RECENTLY UPGRADED MY PACKAGE AND NOW I RECIEVED A DOUBLE BILL I DONT HAVE THE STRENGHT AND TIME TO KEEP ON CALLING THE USELESS CALL CENTRE AND EVEN WORSE THE DIRECT STORE. THIS IS THE SECOND TIME THIS IS HAPPENING TO ME. TELKOM IS REALLY THE PITS I JUST HAVE TO KEEP PAYING FOR I DON'T NO WHAT. <br> <br> PLEASE HELP SOMEONE
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Telkom's replyOfficial
25 Feb 2015, 12:40Hello fahaan96,
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway to ensure it never happens again.
Your social media reference number SM91913.
Regards,
WilliamLetwaba
Social Media Team
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway to ensure it never happens again.
Your social media reference number SM91913.
Regards,
WilliamLetwaba
Social Media Team
Telkom's reply25 Feb 2015, 12:40
Official
Hello fahaan96,
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway to ensure it never happens again.
Your social media reference number SM91913.
Regards,
WilliamLetwaba
Social Media Team
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway to ensure it never happens again.
Your social media reference number SM91913.
Regards,
WilliamLetwaba
Social Media Team