Big surprise...Telkom gets another bad service review...

So around the 13th of SEPTEMBER, nearly a full month ago, Telkom decided to discontinue our service by cancelling our phone line. Important here to note that businesses need phones. So for almost a full month we've been unable to receive incoming calls. Today we were told by the Telkom call centre agent that our cable has been ******. So what they are saying is that only one unit in the business complex has been affected by cable theft and they are working on the fault. What fault?? They cancelled our line. Complete and absolute incompetence as usual from the infamous telecommunications giant. Why we still get surprised when their service is sub-par, I do not know. Maybe someone from Telkom would like to give us a call? Oh wait... we don't have a line. Sucks for us. Here's a mobile number. We will be expecting a call from a friendly Telkom agent: ********** 954. The landline number in question: ********** 325. Maybe Telkom can get around to fixing it sometime this year??