BIG mess on my account
<p>I have upgraded two numbers on my name. Primary number was upgraded in december on a contract. Today I get a sms saying ''your query will be attended to. Your case number is ********** 0.''</p> <p> </p> <p>I did not log a case and I do not want to go ons prepaid.</p> <p> </p> <p>I can not make calls and I am losing business as I can not make calls.</p> <p> </p> <p>Sort this out asap or you will loose me as a client.</p> <p> </p> <p>Please assist me as no one can</p>
Yet again ANOTHER day passes without anyone phoning or emailing me. Guess I should just cancel? Telkom does not need my business as there seems to be a lack of customer service. Telkom are you making to much money to not care about your customers?
Im future I will NOT be taking on ANY telkom deal and would rather consider going to a service provider who can give me customer service.
Lets see if this will be sorted this year?
Yet again ANOTHER day passes without anyone phoning or emailing me. Guess I should just cancel? Telkom does not need my business as there seems to be a lack of customer service. Telkom are you making to much money to not care about your customers?
Im future I will NOT be taking on ANY telkom deal and would rather consider going to a service provider who can give me customer service.
Lets see if this will be sorted this year?