BIG *********** HUSH: imp**** warranty

<p>It is weeks and still no answer regarding my two questions; Imp**** warranty if new device becomes defective with 4months (Of 6 month imp**** warranty period)...latent defect ..I asked for a replacement but it seems you still want to bully me into taking a repaired device (MY CHOICE IS REPLACEMENT...CHECK JOBCARD).</p> <p>2.) ARE YOU CREDITING MY MONTHLY FEE?</p> <p> </p> <p>I THINK IT IS ********* AND DISCOURTEOUS IF YOU ASK FOR GUIDANCE AND NOBDY BUT NOBODY RESPONSE TO YOUR CONCERNS....THERE IS ABSOLUTE SILENCE....</p> <p>THE POINT IS THE PROBLEM WON'T DISAPPEAR UNELESS SOMEONE ADDRESSES IT...The CPA is there to guide us, but this is beyond preposterous and unreasonable.</p> <p>YOU JUST NEED TO GIVE ME ANSWERS ON BOTH queries, and if it is NO you need to motivate why please. I'm not asking for a favour or anything *******...you must just let the CPA guide you. If you can't find a new replacement S6 then S7 is its replacement if i understand the CPA correctly.</p> <p> </p> <p>You have my email and reference number; as well as my ID....what is the hold up?? WHO IS ULTIMATELY IN CHARGE OF YOUR REPAIRS TEAM....IS IT A REALLY PERSON,,,does he or she need guidance to make a decision and does the question of crediting my monthly fee also falls within their sphere of decision making?? </p>