MN
Melissa N

1 reviews | Active since Jun 2017

12 Jun 2017, 15:08

Beyond Terrible Service

<p>Telkom has been debting my account for the past one year on someone else's account.</p> <p>i have logged over a 1000's cases with them, been to the police station, been to head office and no one seems to help me. it's going to be one year next month and this query is still not sorted out.</p> <p> </p> <p>the call centre is pertahic together with head office.</p> <p> </p> <p>i have never delt with such terrible serive in my life.</p> <p> </p> <p>absoutley poor and terrible.</p>

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Replies (1)
Telkom
Telkom's reply13 Jun 2017, 09:28
Official

Hi Melissa


Thank you for making contact with us.

Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.

Your reference number: ***8

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,