Beyond pethatic service

<p>Hi</p> <p>I called telkom on the 25-05-16 to enquire of my debit order that not went off on the agreed date which is the 25 of each month only to be told by an agent sarcastically that it's hole day the 25th......on the 28-05-16 I called in again to enquire why my debit order still didn't go of just to be told it will go off on the 31st....when asked why, I was told due to technicalities however it will go off....I called in today as now I'm receiving sms that my line will be suspended due to non payment...I asked to speak to a manager at this point cause nw I'm livid however still not rude....a person by the name of Valentin Molejani came to assist only to rudely and abruptly over speak me an not listening to what I have to say....she is apparently a 2ic to her manager. ...when I asked to speak to her manager she placed me on hold for 20mins....long enough for me to drop the line...Now is this the type of service I should be receiving from telkom especially if it's not my fault....this is now besides the fact that they need to refund me as they just added extra data on my acc....I want them to go listen to all the calls I have made an give me feedback within 48hrs..</p>