BEYOND PATHETIC SERVICE

Warning anyone thinking of using Telkom, DONT!!! Why didnt I learn my lesson the 1st time?? I app**** for Fibre on the 4/6, only because they had a good deal. Was assured it would be connected within 21 days. Phoned on 18th as I'd cancelled with Mweb to make sure I'd be connected in time. Lady tried to make appointment for 19th, computer wouldnt accept. Said to phone later. Same story. Phoned the next day, told cant make appt if in the 7-14 days. Phoned 25th as running out of time, told appt was for 22nd but Technician couldnt get hold of me. Nobody had phoned me!!! Phoned back to ask what no he'd phoned. An 082....., HAVENT HAD IT FOR 8 YEARS!!!! Had an acc with Telkom nearly 5 years, all smses etc to my current no. Confirmed all details to 3 ladies previous wee****! Told appt for 29/6. Lady updated my details, sent sms, still had phone no 082.....!!! Phoned, asked for Manager, they leave at 5 phone back at 8am tomorrow. Phoned 8am, sorry Managers start at 9-6!!!! another lady deleted 082 completely from system. What previous one shouldve done after explaining I MUST have Fibre by 29th, cancelled with ISP. Both assured me appt is 29th so technician will phone me. Phoned Fri afternoon, technician hasnt phoned. Sat waiting all day for him, too scared to leave incase I miss him. Sorry systems down, pls phone later. This happened about 6x in last wee****! Else she would've checked who it is and phoned him to ask why he didnt install mine but he only works til 4. Asked for Manager, they ALL in training!!! Phoned at 5, held on 30 mins, systems still down!!! Sat morn phoned at 8. After whole story an 10 mins she cut me off. Phoned again, lady said cant phone Technician as they cant phone out!!!! She will escalate instead of making another appt. Everyone gives different stories and nobody is competent there. I'm now sitting with internet after begging an pleading for 2 weeks to have it done by 29th and being assured it would be connected. Technician just didnt bother and after some Idiot put my incorrect number (and then again after I freaked out about it!!!!) they made an appt for a week later but never stuck to it. The last 2 weeks we could hardly connect and Thurs an Fri couldnt connect at all. What service am I paying for???? I can log a fault but they have 3 working days to sort it out and if my fault I must pay a call out fee!!!! I'm not connected now so pointless. My son earns online, couldnt do a thing last 2 weeks cause so slow or couldnt connect!! So now we sit with no internet until the Technician decides to do his job, not that anyone at Telkom does!!! Someone will get back to you in 24-48 hrs. Thats 8.30 tomorrow morning, can assure you it WONT happen. CEOs email address doesnt work. I WANT MY FIBRE CONNECTED TOMORROW!!!! I app**** on 4/6. My neighbour app**** through Afrihost and a week later was connected. I go through Telkom themselves and a month later, about 10 phone calls, hours spent on the phone and still nothing. TELKOM YOU ARE BEYOND PATHETIC!!!!!