1 reviews | Active since Dec 2016

21 Dec 2016, 14:09

Beyond pathetic

<p>Day 9, still no connection . I call everyday for an update , still no technician assigned to assist me.</p> <p>Today I call they tell me my problem will be solved on the 26th. really ? </p> <p>What service is this.</p> <p>I reported the matter on hellopeter.com yet no one has bothered to contact me . </p> <p> </p> <p> </p>

0
Replies (2)
Telkom
Telkom's reply21 Dec 2016, 19:37
Official

Good evening.

Sorry for the inconvenience caused. There were no issues found on the line with sync to your router being normal. Our team will be in touch to assist further.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team

Best regards,

's update29 Dec 2016, 05:03
Reviewer Update

I don't understand how you not picking up any issues whereas the technical team say they are picking up a fault on the line.

Problem started 02:15 am. on the 11th, today is the 29th

And you still gonna expect full payment from me right?