Beyond fed up
Hi Since end August 2017 we moved to a new location where telkom service was not in range . Before we moved I emailed telkom telking them to suspend my service because I did mot know if we would have coverage for my new location and they said its not possible.
Then after 2 months of still paying the bill even though I didnt recieve any service. I kept on emailing them telling them they cant charge me for a service that I didnt not receive as it is how contrats work ... I pay the give me a service. Thus making their contract nul and void.
Still I have not recieved any feed back or even a call . And are still being billed. Since August 2017. Calling to cancel is not enough and doesnot help.
I will never in my life recommend any telkom service to anyone!
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
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We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
