Beyond dishonesty

Got my brand new phone on Wednesday from cresta store.<br> After setting up, browsing / testing ph a little, I picked up a problem with it.<br> Phoned 180 to confirm out of box warranty.<br> I was told the decision to swap a faulty ph rest on the branch or<br> I can cancel my contract within 7 days without penalty.<br> Used the ph on Thursday only to find the problems continue.<br> Took the ph back on Friday to be resolved.<br> <br> \"Tech"\"" test the ph for a few minutes and told me to test the ph for another day and then come back. <br> I have tested and used the ph for two days experiencing problems"