Beyond Disgusting Service I have never received!!!

Account number: ********** 71 Contract 1: ********** 053 effective 26/05/2016 Contract 2: ********** 724 effective 30/08/2016

If somebody can actually take time to look into this account and provide proper feedback.

This query has been going on since October 2017 and to nobodies surprise it hasn't been resolved. Your service is pathetically disgusting.

I have spoken to more than 20 Telkom employees, mostly Call Centre and I have spoken to Team Leaders I have spoken consultants from the Telkom Mobile I have spoken to managers and nobody seems to know what they are doing or at least take some to investigate and provide proper feedback to me.

I have posted before here and directed it to Telkom Mobile and again as usual I received no response. I have not been making payments to my account and I will continue not to make payments, I will reverse my debit orders until someone contacts me and provides me with feedback.

I have not received any communication in regards to anything in my account, I have not been receiving any statements since September 2017 and no one can explain why. My email address is still the same and Telkom has never sent me not even one communication about my account status. I have received a notification that I have been listed as a default payer in September 2017 and I want someone to explain to me why and who did you advise of that information.

if I don't receive any feedback I will pursue a case against Telkom until someone does actually care and attend to my queries.